![]() ![]() Locate your download and extract the contents. Now, the drives are working, SMART stats look ok, but obviously cannot use CSE to change provisioning on drives or to run smart tests (or indeed for any future firmware upgrades). Click on the Kingston SSD Manager (KSM) link to initialize the software download. Installed CSE and low and behold BOTH my drive and his drive showing up with a Firmware error - but both drives are working. He also has an existing MX500 500GB of his own. I installed it into my Son's PC, as he is still on windows 10 and have never bothered installing CSE. remove drive into a usb caddy -> no longer reports firmware error, but cant run self test in CSE (but drive still works).delete and re-install CSE -> no difference.swap SATA port with the 1TB drive that is ok -> no difference.Uninstall AHCI driver (standard windows one) and reboot to reinstall driver - no difference.I cant email them stuff as they reject my Hotmail account as SPAM! so had to use twitter support on a 24 hour turnaround - but basically they have nothing to offer. This free downloadable tool enables your Crucial SSD to become even faster and allows it to get periodic updates so its constantly performing at its best. This free downloadable tool enables your Crucial SSD to become even faster and allows it to get periodic updates so it’s constantly performing at its best. I could view the drive, but immediately after viewing it would disappear from the drive list in CSE (but was still fully operational in windows). Crucial Storage Executive A free software tool that helps optimize the performance of your Crucial SSD. Launched Crucial Storage Exec (CSE) and it stated that the drive had a firware error. Planned to move the 500GB into Son's PC as he needed some additional storage. I have 3 Crucial drives in my PC, 1TB NVME, 1TB MX500 SATA and 500GB MX500 SATA. Just wondering if anyone has had anything similar. ![]()
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